If you're considering a Tusker vehicle lease, I strongly urge you to read the 1-star reviews first — they mirror my experience.

I currently lease a Volvo EX30 that regularly fails to unlock, and sometimes unlocks itself. Amoungst many other electrical faults. I've contacted three separate Volvo dealerships, none of which have been able to diagnose or resolve the issue. Their response? Disinterest and confusion.

Since April, I’ve been stuck in a cycle of back-and-forth with Tusker. Despite repeated requests, they’ve failed to provide a final response that would allow me to escalate the matter to the BVRLA. Their last communication was on August 4th, promising that their maintenance team would contact me “ASAP.” It’s now late August — and I’ve yet to hear a single word from them.

This level of incompetence and disregard for customer safety and service is unacceptable. If you're expecting accountability, timely support, or even basic communication — look elsewhere.