Is Treatwell rated on customer salon reviews?
Why do Treatwell not let you book via their site unless you give card details?
I ALWAYS pay at the venue.
Poor web-site, expensive London offices.
The salons are getting the good and excellent reviews - NOT Treatwell. Is that not mis-represenation?
Reply from Treatwell
Hi,
Thanks for taking the time to leave your feedback.
We're very sorry to hear that you didn't have a positive experience when booking through our platform. Do note their our salons have the feature to turn off pay at venue or for customers. We always appreciate feedback, whether positive or negative, as this gives us the opportunity to learn and improve. We can help look into this further.
Please do feel free to reach out via our live chat. We hope to help you find a solution soon.
Best wishes,
Treatwell