Review of bakerdays


Rated 1 out of 5 stars

Poor service all round

I ordered a cake from Bakerdays for a friend's birthday and asked for it to be delivered on the 15th August. I was advised by APC on the 14th August that it would arrive on the following day as expected. It didn't actually turn up until the 18th August. I'd contacted Bakerdays a couple of times by then to see what was happening and the only response I received was on the 18th itself, which simply stated that it was going to be delivered during that day. I responded to say that it wasn't great service, but obviously I've heard nothing back. I've been a customer of Bakerdays for many years, unfortunately however, this will be the last time I place an order with them.

August 15, 2025
Unprompted review

Reply from bakerdays

We’re so sorry to hear about the delay and lack of communication around your delivery. We understand how disappointing this must have been, especially as it was for a friend’s birthday, and we’re truly sorry to have let you down after being a valued customer for so long. This isn’t the level of service we want to provide.

Please contact us at sales@bakerdays.com with your order details so we can look into this properly and do our best to make it up to you.

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