Hi,

Thank you for your feedback. We understand that receiving an offer lower than expected can be disappointing. Our valuations are based on real resale market data - some items and models attract a strong resale market, while others have a much smaller pool of buyers, which makes them slower and riskier to resell. In those cases, our offers will naturally be more conservative.

It’s important to note that no seller is ever obliged to accept an offer. Many people value the convenience of an instant cash payment, while others may prefer to try selling elsewhere if they feel they can achieve more. The choice is always yours.

We appreciate you taking the time to share your experience, and your feedback helps us continue improving transparency around valuations.