Impossible to exchange without it…
Impossible to exchange without it costing a bundle to return to China and discount to keep the item u can’t wear and when I now again ( stupidly) tried to buy another item it only allows me to enter my address 2x I had to enter it and never got to the payment screen. Rediculous!!!!
Reply from Halara
Dear Valued Customer,
We’re sorry to hear that your experience was not as smooth as expected. We strive to make the process as simple as possible and appreciate your feedback. If there’s anything we can do to assist you further, kindly reach out to service@thehalara.com (mailto:service@thehalara.com), and we'll be happy to assist you.
If the issue remains unresolved, please don’t worry—just reply to this email. We’re here to assist you.
Thank you for giving us the opportunity to address your concern.
Best Regards,
Halara Customer Service Team