Review of Martins Group


Rated 1 out of 5 stars

Buyer beware

Don’t buy a used vehicle from this outfit ,,
Big mistake buying without going to see ,
Had a quick Video walk round saying no chip no dent no scratches, well it had a door ding ,scratch on rear, dent painted on bonnet and scratches in door well ! , it had a radar not functioning that took 10 days to resolve one day before delivery! After waiting for this to be fixed !! on delivery it’s aircon wasn’t working on passenger side at all ,and fan not working correctly cold air wasn’t good even on max , so I
Rejected the car , then the tone changed I was told they can’t collect the car for two weeks as their driver was off , but it was for me to keep the car insure it tax ,it . I had nowhere to keep it so I paid to have it delivered back to martins Andover 3 days after ! 9 days earlier than them !! from Weymouth , sent email to ask if they would pay half of the 380 it cost me to return the car ! Which is there duty to collect at there expense they said No!! I’m waiting for my repayment if 13.495 , not expecting any prompt payment judging from their total aggressive behaviour towards me ! Sorry I’ve ever got involved with them ,buyer beware !some of these employees and managers are ruthless and have no regard for customers that my experience,have all the emails to prove it ! They said they will not reply to any more emails from Me , bully boys don’t work on me first martins mistake !!
I think they like confrontation strange people !!

August 8, 2025
Unprompted review
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