The Sonar is glitching
The Sonar is glitching. Iv sent logs and all types of details - no resolution. Their support can not fix this and Im not the only one with such issue as Iv seen same thing on their Discord. The app keeps de-asigning devices and I have to manually set them back after i turn on my pc or restart. Does not happen all the time, but will happen every here and then.
Never had similar issue with different make headsets.
Also, the headset Arctis 5 is low quality as it has come apart in just over a year. I would not expect this to happen that early.
Keyboard and mouse so far has been great, but I would not recommend purchasing headsets (especially the Arctis 5) from Steelseries.
Reply from SteelSeries
Hello - Thank you for taking the time to write your review. We regret to hear about your thoughts on the warranty process. We will pass your feedback along to the appropriate team. We recommend that you continue working with our Software Support Team as they will provide you with the best assistance. If you have additional concerns, please be sure to relay them to our feedback email (letusknow@steelseries.gg) We are here for you and always happy to help.