Review of Herbalize Store


Rated 5 out of 5 stars

5 Star sales and warranty experience from Herbalize A+++++

Fantastic service all round. I can’t praise their staff highly enough, especially Olivia for going the extra mile helping me out with a warranty issues on my Arizer Solo device. They assessed, rectified the issue and turned it back around to me in under a working week. Very speedy and super impressed with the level of service I received. They kept me up to date through the whole process too. As I only owned the one device I decided to purchase a back up DHV from them whilst mine was being looked at and decided to go for the Arizer Air SE (which I will say is a brilliant unit for its price point, it doesn’t feel cheaply made and performs incredibly well, much better than I had expected). I ordered my Air SE on the Tuesday, it was delivered to me on the Wednesday (next day delivery). 5 star service! I couldn’t have asked for more. Well done Herbalize, I will be using you guys again in the future. You have made me a very happy customer. Thanks again for all your help.

August 15, 2025
Unprompted review

Reply from Herbalize Store

Dear Drew,

Thank you so much for your fantastic review! We’re thrilled to hear that Olivia and the team could provide speedy and helpful support with your warranty, and that your Air SE is exceeding expectations. It’s great to know the whole process, from service to delivery, left you feeling satisfied. We really appreciate your kind words and look forward to helping you again in the future!

Kind regards,
Herbalize Team