Review of CitySprint - Norwich


Rated 1 out of 5 stars

Totally unreliable

Totally unreliable - got email and texts stating I would be second delivery today in a delivery timeslot of 8am-12noon
Tracking showed courier heading off to north Norfolk away from my address
I rang City Sprint and was assured delivery woul be with me in 1 hour well inside delivery timeslot
10 minutes later tracking showed my items had been delivered to some different address and signed for by an unknown person called Daniel Jemp
I rang City Sprint AGAIN and was told the driver had erroneously showed the delivery as complete but that he would be with me before 12 noon - as delivery had been shown as delivered I could no longer track the actual courier van on a map - how convenient for them
12 noon came and went, no delivery update, no update phone call just nothing
They are as bad as all the other couriers

August 14, 2025
Unprompted review