I have had a secrid slim wallet for about 3 yrs and liked it a lot! However, I just got a metal credit card and it doesn't hold those in the wallet. Almost lost the card 2 times already...Reached out to customer service to see if there was anything that could be done. First, they dont respond to your email unless you message them on social media. Second, their only suggestion was to buy the new PRO wallet. I asked if there was any consideration/discount and answer was no... saying "it is not fair to other customers" which is the most ridiculous excuse I have ever heard from a company for being cheap. They lost an oppty for a sale and turned a net promoter into a net detractor of the brand... by treating existing customers poorly. So found another company and bought their wallet.... bye bye SECRID...