shocking exepriance.
shocking exepriance.. deposits funds and got asked for Monterey checks etc. spent over 50 minutes on the phone. sent in id as requested. won some money and then ive been harassed ever since. they put a loss limit on my account of £2500 ... im being asked to send in wages slips. savings and personnel bank statements. I am sorry but how dare you .. I have plenty of money and can afford to play. I dont loose that much .. ive been treat in appalling manner and feel this site is ultra aggressive in hounding the customer but there happy to take my money.. why dont you refund my funds and I will play elsewhere. AVOID THIS CASINO IT IS A DISGRACE.
Reply from Midnite
We’re sorry to hear about your recent experience and appreciate you taking the time to share your concerns. As part of our commitment to responsible gaming and compliance with regulatory requirements, we sometimes need to request additional documentation to ensure accounts remain secure and meet legal obligations. We understand this can feel frustrating, and we apologise if the process felt intrusive or poorly communicated.
Our team would be happy to review your case in detail and work towards a resolution. Please reach out to us at support@midnite.com so we can assist you further.
—The Midnite Team