Poor customer service
In my experience their customer service is a joke. It appears nobody in their customer service speaks English. (So no customer service for English speaking people) I paid for delivery and the delivery date has passed yet no parcel. The parcel is alleged to be in my country but no English speaking people to tell me where.
Reply from Okaywear
Hi James,
We completely understand how important it is to get this resolved, and we want you to know you're in good hands.
To help us make things right for you as quickly as possible, would you mind sending a quick email to complaint@okaywear.com with your order number and any order details ? Our customer care team will review your case and come back to you with a solution .
We're truly sorry for the trouble this has caused.
Okaywear Team
complaint@okaywear.com