I didn’t like all the wines so cancelled my membership which they have acknowledged but this morning they have taken £25 from my bank account. I am glad to say it has now been refunded.
August 9, 2025
Unprompted review
Reply from Naked Wines
Thank you for flagging this with us - though I'm sorry for this surprise payment being taken after you parted ways with us.
It sounds like your first Angel payment will have been taken just before your membership was cancelled, but let me assure you I can help you with this. This money is yours and can be sent back your way!
I've requested some more information, if you can please get this back to me so I can find your account and put this right.