My son injured his shoulder during PE and had limited movement, but was not in severe pain. I requested a referral for an X-ray. After a $62 payment and a 5-minute telehealth consult, I was told to go to the Epworth Emergency Department instead. This was not an emergency, and the wait time and cost at Epworth ED is around $500. I’m disgusted that I paid $62 and got no outcome. Do not use this service.