Review of Creditfix


Rated 5 out of 5 stars

Credit Fix staff are wonderful

Credit Fix staff over the years have always been helpful and polite.
No matter the issue or delay they have always been more than understanding and willing to help.
Although the system sends out emails and texts persistently, I do know from experience the staff are wonderful.
Each time I've ever needed to they will explain and take time to help me understand and issue and reassure me every step along the way.
I could not say a single bad word about the staff manning the phones at Credit Fix.
They have always had the customers back no matter the situation and their kindness has always been greatly received.
I hope others can recognise the polite and expert way these calls are handled.
You will always be in safe hands and cared for not just a customer but a human.

August 8, 2025
Unprompted review

Reply from Creditfix

Hi there,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk

All the best,
Sean – Manager