Yodel lost my eBay delivery and…
Yodel lost my eBay delivery and complaints process useless totally uninterested, although not only am I out of pocket for postage, having refunded the customer but also no longer have the item.
Yodel complaints keep telling me to contact seller for a refund which is me. I'd never used before and will never use again!!!
July 29, 2025
Unprompted review
Reply from Yodel by InPost
Hi Sue,
We're very sorry to hear about your experience with Yodel, and we completely understand how frustrating and unfair this situation has been. It’s unacceptable that your parcel was lost and that the complaints process has offered no meaningful support, especially given that you’re both the sender and the person being told to seek a refund.
Thank you, Yodel Team.