Where is my order
Where is my order? I have been told 3 times now that my order is delayed by another 2 weeks.... You guys keep promising you'll send out a temporary back up (smaller package) and nothing has arrived. I have now requested a refund after being without the protein powder requested for weeks now.
Reply from Healf
Hi Elena,
Hope you're doing well!
My name is Wellie from the Customer Wellbeing Team here at Healf.
I’m sorry to hear about the delays with your order and the temporary package not arriving. I appreciate you bringing this to our attention, and I have personally looked into what happened and understand where things went wrong.
I’ve reached out to you directly via email with an immediate solution to help get this resolved for you as quickly as possible.
I look forward to sorting this out for you.
With Healf,
Wellie