So far it’s the usual waiting game. My chemo treatment prevents from me from leaving but having to rely on home deliveries means I really welcome good communications: Argos is appalling at this. I have a window of fourteen hours to wait for a delivery - a promise of a text message is hollow.
Will endeavour never to use again.


Further update. It’s not coming. Argos say it’s the fault of their partner Yodl. Pointed out my contract is with Argos and they said that’s right but I must track it via Yodl myself. It’s now coming tomorrow she said. No I said. Cancel it. Refund me and the delivery fee.
Someone will contact me from Finance department in forty eight hours she said.
Why do we allow these companies to flourish ? The bigger they get the more stress they create and the more money they make because we the customer have no redress, no telephone numbers, no names and no address to call or complain to. Just a virtual assistant and poor English writing person whose name I cannot spell.

ONE DAY LATER UPDATE: A few moments ago Argus sent me an email saying ‘Good News - we have received your order!’ What a pity I didn’t receive it! No apology. No explanation - just good news!
They’re now promising to refund me in a week or so.
Wow! That’s customer appreciation !