Very shady subscriptions
I downloaded this app to check out the content for the initial price of £5.49. Once I had access I realised it wasn't suitable for me so removed the app from my phone. Today they've deducted £31.98 for what I don't know?! I've emailed them and apparently the very small/invisible print somewhere has tied me into another subscription so they refuse to refund. What an underhanded way of extracting money. Disgraceful. I have emailed them at least 5 times and they refuse to refund.
Reply from no.Diet
Dear Elizabeth,
We’re sorry to hear about your concerns regarding the no.Diet subscription and billing. We understand how important transparency and clear communication are, and we are actively working to improve these areas to enhance our users’ experience.
Please include your account email and, if possible, your order number when you reach out to us. For further assistance, kindly contact help@no.diet.
Sincerely,
no.Diet team