Hi there,

Thank you for leaving us a review.

I'm sorry to hear your card was delivered later than expected. Your order was dispatched with Royal Mail Second Class, which is an estimated two day service. We have been informed that some items can take up to 3 working days to arrive. Unfortunately, it sounds like your order was caught up in the postal system and delayed along the way.

We’d really like to try to get to the bottom of what happened here, so please do contact us directly at talktous@thortful.com and someone will get back to you as soon as possible.

Thanks,
The thortful Team
talktous@thortful.com