Review of Carwow UK


Rated 3 out of 5 stars

Far too much in put from the seller

Far too much in put from the seller ! So many things to send and complete , photos to exact views vin numbers screen shot tyre photos wheels , photos of logbook I found it all rather hard work and resending stuff a bit of a bore , eventually got to auction valuation lower than initial . Bid lower than
Reserve , accepted , then I had to notify the buyer to arrange a time and day to view !
Thought this should have been car cow not me , then waited two days nothing then told view would be another five days all this hanging about , after making my feelings known they kindly brought the viewing forward 3 days , then the stress kick in although it’s sold at auction it’s not a binding deal the buyer has the last decision on weather or not he would like to pay what he bid . This in my case was a further reduction as they advised me the rear brakes were low and asked for 250 for the cost , must say the guys were exceptionally polite and helpful , pleased the car is sold but in all it took over aweek emails and photos and hanging about not knowing what’s really happening! Wouldn’t sell this way again

August 1, 2025

Reply from Carwow UK

Hi Gordon,

Thank you for taking the time to leave such detailed feedback.

We're sorry to hear the process felt overly demanding and that the price was lowered after the auction. We aim to make car selling easier, but we understand that the documentation and inspection steps can feel like a lot.

Your comments will help us improve how we support sellers at each stage. We’re pleased the car sold in the end, and we hope we can better support you if you choose to use us again.

Best regards,
Caio at Carwow