I had a few problems (but i love the fairphone!), so i will give you my honest feedback. I want you to be better.

1. In keep points, i didnt get points for the accesories I bought (protective case, screen protector and a card holder).

2. The contact support through email didnt help me to understand how the package arrives with UPS, but the contact support online did much better job.

3. Android 16?