Nice and fast delivery easy to understand videos when it comes to applying extra equipment. It would be nice to have a physical manual as well to follow so you don't have to rely on another device whe... See more
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Company details
About Fairphone
Written by the company
Fairphone is a social enterprise that is building a movement for fairer electronics. By making a phone, we’re opening up the supply chain and creating new relationships between people and their products.
We’re making a positive impact across the value chain in mining, design, manufacturing and life cycle, while expanding the market for products that put ethical values first. Together with our community, we’re changing the way products are made.
Contact info
van Diemenstraat 200, 1013CP, Amsterdam, Netherlands
- fairphone.com
Replied to 95% of negative reviews
Typically takes over 1 month to reply
Fab phone
Fab phone. Great warranty and access to updates with ability to change phone battery when needed. Easy to transfer data and easy to use.
Quick shipping across europe
Arrived on time, as expected
Great phone, much snappier than those Google-infested ones.
Simple and straightforward
I owned FP1 and FP2
I owned FP1 and FP2, and own and use FP3+ for several years now. the price/performance ratio was/is convincing for all models. since FP1, I have only had good experiences with the spare parts service, which, if available in the shop, are always delivered quickly and reliably.
Sustain and protect
The phone is great and in a world of rampant consumerism it offers a sustainable choice as well as adding personal security from the spies at Google.
Wish it was available in more networks though, and loving its a European centred phone
Pretty good phone
Pretty good phone, shame they brought out an upgrade only weeks later, else I would have bought that. Nobody bothered to tell me, when I ordered my Fairphone 5
Still waiting good job I found a spare…
Still waiting good job I found a spare or I would not be able to use phone
Awful service
I love Fariphone's values
I love Fariphone's values and their determination to reflect them in their product. That's why I bought it.
As for my experience with the phone, I can't give you much information yet, as I'm still getting used to it. Also, in my case, I try to make my mobile phones last a long time (my last one lasted eight years), which has a slight drawback (which your customers will probably encounter later on): the Android system has changed and I'm finding it harder to adapt to my new Fairphone.
One small detail I wanted to mention, which is the responsibility of the logistics company that distributed it (UPS): I was a little bit sad when I saw that the delivery had started on Friday and that the package from the Netherlands arrived in Spain on Monday at 2 a.m. If you could ask them to offer the option of not delivering at weekends, that would be ideal for me, but, as I said, it's just a minor detail and doesn't affect my rating at all.
Nice and fast delivery easy to…
Nice and fast delivery easy to understand videos when it comes to applying extra equipment. It would be nice to have a physical manual as well to follow so you don't have to rely on another device when setting up your new phone.
Four years, still going strong
I bought my Fairphone 3 over four years ago now, and it's still working perfectly. They updated the OS to Android 13 and continue to issue security updates.
Easily the best phone I've ever owned. When this one eventually gets retired, my next phone is going to be a Fairphone too.
Efficient dispatch of spare part
Efficient dispatch of spare part. No separate communication from UPS that packet had arrive at pick up location.
Usbc port broken repeatedly…
The USBC port on my phone has broken twice now so I am not sure why this keeps happening as I haven't had this happen on other devices before. The USBC port becomes unable to hold the USB cable in so it falls out easily. Part delivered good and assembly is easy but I'm conscerned about the durability
Smooth ride from order to unpacking
The ordering process was absolutely straightforward. I knew what I wanted from the beginning, and nothing got in my way. So, sorry.. I don’t have any tips on what Fairphone could do better.
Great so far
I have been using the Fairphone Gen 6 for a couple days now and so far it feels great.
Works smooth and feels good also in the hands.
I used the recicled program with my Fairphone 4 to save some money.
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