The collection and return process for Road Surfer was really simple and efficient. The van we hired met all of our expectations regarding description, cleanliness, and condition. The only issue we found was the lack of phone contact with the depot. We thought we had left an item in the van when we returned it but was limited to email communication and to this date we are still not sure if they have looked for it or not. This would have been a definite 5 star review if comms was that little bit easer/personal.