Review of Keepitpersonal


Rated 2 out of 5 stars

Keep it personal quality has declined.

I made repeat orders of Wood panel photo's. First 2 orders were great. Received in quick time, and good quality. 3rd order, the photo was way off colour, and ink marks on the panel. Customer service was friendly, and photo panel replaced with much better quality. 4th order of 2 wood panel photo's, the photo's were back to front (reverse images), and the colour was also poor once again. Again, customer service was good, and i opted for a refund, instead of replacements. They apologized again, but dont actually address how these issues happen in quick succession, and why they're not quality checked.(invoice enclosed with quality check boxes not ticked 2 orders in a row). You want to know dont you.? It seems like the 2 owners are trying to do everything themselves, but portray the image of a bigger company. Pointless if you cant keep up with demand, and quality suffers. Obviously not concerned with losing custom. Shame, first 2 order's were great.

July 16, 2025
Unprompted review
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