Very rude staff poor service
Very rude staff , failure to deliver , I have had to chase my order placed 6 days ago! Very poor service staff are rude do not use this company they simply do not care. I have left a customer with no hotwater since last week they have a new born child . 7 days without delivery very very poor service indeed. Can't be trusted
Reply from Mr Central Heating
Hello Thank you for your feedback. I have clarified with our delivery depot that the order was placed in the early hours of Thursday 24 July. The depot were aware that you needed the parts urgently and ordered them in to be sent across to them, they arrived on Monday 28th July and the depot delivered them straight away on Tuesday 29 July, Our system does let you know when ordering if stock is not at the depot closest to you and they will need to be transferred from another branch. If we can assist you any further, please do not hesitate to contact us at Customer Services on 03331888201 and we would be very happy to discuss this with you.
Kind Regards
Mr Central Heating