I retired from the HSE last august and have endeavoured to reclaim my AVC fund since.Almost a year since I started the process and the final part of the fund minus tax arrived in my account earlier this week.Endless emails and phone calls did NOT speed up the process.I was given 4 separate payment due dates….none of which Irish life achieved.The absolute final insult was when Irish Life sent my fund to Revenue for taxing,they (Irish life)amalgamated another pension of mine which I get monthly, and according to Revenue should not have been done.Hence my remaining AVCS and my monthly pension were fleeced in tax and I received NONE of my monthly pension (€1700)and now have to claim back the excess tax I was subjected to,via my accountant on my tax return.Needless to say they are not responding to my emails,requesting an explanation and an apology for the disgraceful and distressing mess Irish Life made of my funds/pension.How can a large financial service provide such poor service?Does any financial body audit their practices/performances?