TERRIBLE EXPERIENCE
On July 8th, I purchased a vehicle through Ridesafely and signed the necessary documents including Bill Of Sale. Over the following days, I followed up multiple times—on July 9th, July 11th, and July 15th—to ensure the process was progressing.
On July 15th, I scheduled an appointment with the DMV and presented the Bill of Sale documents provided by Ridesafely. However, the DMV informed me that they could not process the documents because they were not signed in wet ink, rendering them invalid for the transfer of title. I immediately contacted Ridesafely to request that the Bill of Sale be re-signed in wet ink to facilitate the title transfer process.
Elio/Eliell contacted me on July 17th and requested for me to re-sign the Bill of Sale which I obided. During that conversation I inquired about the license plates for the vehicle, and I was assured that the request for license plates would be forwarded.
Most concerning is the communication on July 24th, when I contacted Ridesafely and spoke with the same employee, Elio/Eliell. I was informed that the vehicle’s title was lost in the mail. When I requested proof of mailing or delivery to verify this claim, Elio/Eliell stated that he could not provide any such proof, not even confirmation that the documents had been sent out.
This situation raises serious concerns about the legitimacy and transparency of Ridesafely’s practices. It is imperative that I have this vehicle registered with the DMV and obtain the appropriate license plates and tags within July to comply with legal requirements. I fear that deceptive practices may be being employed to delay or impede the transfer process, which is unacceptable.
Reply from RideSafely