By far the most disgusting company I have ever dealt with, multiple visits stating they couldn't find parking, eventually picked up for offsite repair. 2 weeks later my LG G4 (faulty after only 3 months) was returned with a brand new oled panel, unbelievably the entire screen was warped/distorted and I cannot understand how this was returned in this condition! Had to go back to the retailer to try and get this sorted, retailer states Equinox have denied any wrongdoing and closed the case, absolute shambolic bunch of cowboys. No more LG TV’s for me as this is their preferred repair partner, never seen anything like it, avoid at all costs!