Offers can be denied arbitrarily, even with full proof
I recently completed the BDMBET offer on Freecash, fulfilling all requirements: I registered, deposited over 40€, and wagered well over the minimum amount. I submitted full proof: screenshots of deposit, balance, and game history.
Despite this, my cashback was denied. The only explanation given was that the offer partner "couldn’t validate" my completion. No specific reason was provided. No evidence was shown. Just a vague excuse.
This is highly concerning. If an offer partner can simply deny a reward — even when clear proof is provided — and Freecash does nothing, users are left unprotected.
Worse, I’m not the only one. Several users in Freecash’s own chat reported the exact same issue with multiple partners. We can’t all be wrong.
If Freecash wants to be trusted, it must hold offer providers accountable and stop pushing the responsibility away with canned replies. Until then, I strongly advise others to avoid deposit-based offers, especially from shady partners.
Use Freecash with caution.
Reply from Freecash.com
Hi Carlos Santos,
Thank you for your honest feedback.
We’re truly sorry to hear that your experience with Freecash hasn’t been ideal so far. We strive to ensure that all our users are properly rewarded for their efforts and are disappointed to learn that this particular offer did not credit for you. While our partners have the right to decline offers they believe are completed fraudulently or incorrectly, we understand that this can be frustrating for you.
We are here to help and clarify any issues you may have experienced. Please reach out to our support team at support@freecash.com or use the 24/7 support link at the bottom of Freecash.com for assistance.
We look forward to resolving this for you.
Sincerely,
Josh