Awful service
Placed the order and paid for next day delivery. Delivery took four days so order arrived after the day I needed to actually wear it. Evans don’t care. They just say their terms state they are not responsible for late deliveries so why bother offering and charging for next day? Item being sent back as it is no use to me now and now I have to pay not only
Delivery but a £1.99 return to stock fee. They haven’t bothered replying to me either. Will never use them again.
Reply from Evans
We regret that your order arrived late, especially after you paid for next-day delivery, and that it was no longer useful to you. We're also sorry you haven't received a reply and that you have to pay a return fee. We'll review our delivery service and communication processes. Thanks for your feedback.