Review of Prestons


Rated 5 out of 5 stars

The best Rolex store in the UK

This Rolex boutique in Leeds has to be the best for customer service in the UK. We have been long standing customers with them and always been impressed with the quality of the customer service from all the staff. In particular Sam, Steven and Andrew. They have been an absolute pleasure to do business with making our purchases and servicing of our watches just such a wonderful experience. Last month we picked up a new GMT which is just an outstanding piece of craftsmanship and today we collected our serviced day date. All of previous serviced watches have come back immaculate and to precise perfection and the day date was no exception. We are thoroughly impressed. The whole store is staffed with genuine people who are enthusiastic and knowledgeable about the products and always make us feel so welcome. We highly recommend this boutique and anyone considering purchasing a Rolex or requiring a service should make this their first port of call.

July 16, 2025
Unprompted review

Reply from Prestons

Dear Dr Farrar,

Thank you for taking the time to share this review, following your visit to our showroom, Rolex by Prestons, in Leeds. Rolex has long been recognised for its expertise and the quality of its products – symbols of excellence, elegance and prestige. This quality extends to the service we offer in our showrooms and it is great to hear that your experience was a positive one.

The team and I will certainly share this feedback with Sam, Steven, Andrew and the Rolex by Prestons team, who will also be pleased to hear this. The team remain on hand to assist with any further questions or enquiries that you may have relating to Rolex and we look forward to welcoming you back to our showroom soon.

Thank you once again for choosing Prestons.

Best wishes,
Prestons

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