Appalling customer service - don’t buy!
The item was ordered in time for a wedding. The shirt did not arrive. The parcel was delivered to an unidentifiable address, not ours. Lu-ciee customer service told us to sort it out with the delivery company ourselves, not their problem. Shocking! Asked for a refund as now too late for wedding. Lu-ciee declined as they said goods had been delivered!
July 12, 2025
Unprompted review