Hi Brandon,

We're really sorry to hear you’re feeling frustrated, and we truly appreciate you taking the time to share your thoughts with us. 🙏

After reviewing your account, we can confirm it was closed at your request. As much as we’d love to welcome you back, our Terms & Conditions state that once an account is closed and marked inactive, it can’t be reopened. We understand that this might be disappointing, and we're genuinely sorry for any inconvenience that caused.

Our goal is always to offer a fair, enjoyable, and transparent experience—and we're sorry to hear that this situation didn’t reflect that for you. If there’s anything else you’d like to discuss or any questions we can answer, our support team is always here to help.

— The Rolling Riches Team 🎰💛