I paid 245 euros in Armani.fr to purchase two items. When I asked for the invoice, I was told that it could be downloaded from the website. Once I downloaded it, I realized it wasn’t a real invoice - it was just a purchase order without any invoice number. And when I asked customer service to issue an invoice, I was told, “No, we cannot issue you an invoice.”
and all they could provide was an invoice, without the mandatory legal information required on an invoice, such as the invoice number, In violation of the legal requirements of EU Directive 2011/83 and Article L441-9 of the French Commercial Code.