Review of Parcelcompare


Rated 1 out of 5 stars

DO NOT USE THESE SCAMMERS!

Please do not use this company. I used them to send a parcel to Hungary and selected FedEx as carrier for £16. They failed to request customs information and the parcel was returned to me. They then sent be a bill for £225 and lied stating FedEx had asked for the information. I made it clear I would not pay this charge. What they fail to be upfront about is the fact you’re signed up to a ‘ subscription’ when you use them which means they can go to your account and take money. They have taken £86 that I doubt I’ll ever see again. If you have used these snake oil salesmen please ask your bank to advise you on how to cancel the subscription or they may steal your money! I’d give zero stars!

July 10, 2025
Unprompted review

Reply from Parcelcompare

Hello Carole,

I'm really sorry to hear about your negative experience and we are doing what we can to resolve this for you.

I can see you have an active customer service case and our agent will continue to work with you on the issue.

In case you haven't received our emails, we kindly request that you check your spam and junk folders.

Thank you for your continued patience.

Kind Regards,

Jane
The ParcelCompare Team