2 years ago purchased bathroom blind from Blinds to go this was a grey wood effect witch looked very good with in 10 months it had distorted and was a mess . I contacted customer service's that were very good and replace the blind at no cost . The new blind as been up 12 months and is just as bad .I contacted customer service and sent photos to support what I had said . The outcome is they have issued me with a full REFUND . Many thanks .