Hi Jonsi,

We're really sorry to hear that one of your parcels didn’t make it past the delivery depot—especially since it’s not the first time. That must be incredibly frustrating and disappointing. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.

I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?

Thank you,

Yodel Team.