Premises seemed good at first but the…
Premises seemed good at first but the app doesn't connect properly so you end up having to send evidence over WhatsApp. This is not a quick process as it is is run by AI
I will cancel and take my business else where, just not worth the hassle.
July 8, 2025
Unprompted review
Reply from Vitality
Thank you for taking the time to send us your review, William. We are sorry to hear of your disappointment with the Vitality app. You should not be missing out on points regularly and we would like the opportunity to investigate this to find a solution for you. I have requested for further information so that we can contact you directly. Thank you. - Lara