Review of Stakemate


Rated 1 out of 5 stars

one of the worst bookies, not paying out won bets

i won a 5x1 bet builder at odd of 13, one of the leg was a player that didn't play so that leg was voided, all other legs won, yeah instead of paying me the £200 I won, Stakemate voided the whole bet builder bet, saying because 1 leg got voided, the whole bet doesn't count. So from minute 1 of the game, the bet lost because the player didn't play. I've always included voidable legs like Draw No Bet in bet builders and ACCAs, this is the first time i lost the whole bet for one voided section, I asked Stakemate to double check this decision, they confirmed it and said "it's not perfect now but will change it the future" so they agree it's wrong and I should be paid, but all they could do is award me a £5 free bet, LOL

July 7, 2025
Unprompted review

Reply from Stakemate

Hey Fei,

We've made a lot of upgrades to our app since you last used it in July, and we're proud to say we have much more coverage for bet builders, cashout, bonuses and boosts. We'd love it if you give the app another try and let us know how we can earn those 5 stars from you! ⭐️

Please feel free to reach out to support@stakemate.com with any further feedback!