Purchased a car to rent via Carjet which used EZ as a vehicle provider. After my transaction I was called by the company that the car I payed for was unavailable and that there were no other cars available in the Luton Branch. I then requested a refund and they told me that they would send me a cancellation email. I have not received a cancellation email. I had to get my refund through the Carjet website which then charged me an extra (£140+) as a cancellation fee through their website. The customer service was abhorrent and clearly a dodgy south asian company. Please do not use as they are a bunch of scammers.