Item not received
Item not received. No communication received from La REDOUTE or the courier company advising of non delivery. Very slow response to my emails from La Redoute. Have requested cancellation of order.
There have been no attempts to deliver the item. We have been at home. And no communication to advise of expected or failed delivery.
July 7, 2025
Reply from La Redoute España
Hola Julie, hemos podido comprobar que tras dos intentos de entrega en los que estabas ausente, y lamentablemente no pudieron contactar contigo.
Finalmente nos pediste la devolución del paquete y ayer pusieron el paquete para su retorno a almacén. En un plazo máximo de 15 días naturales, se abonará por el mismo medio de pago.
Atentamente, el equipo de la Redoute.