Hi Pauline,
We're really sorry to hear that your parcel was left on the doorstep in the rain without even a knock. That’s understandably upsetting and not the delivery experience you should have to deal with. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact and tracking number, along with a link to the review?Thank you,
Yodel Team