Lost drivers and lying CS
Terrible service. The driver keeps trying to deliver to the wrong address, CS keeps lying to me by telling me that the driver will re deliver. This has been going on for 3 days now. Tomorrow will be day 4 of waiting for my delivery to make it to me. Trying to launch a complaint seems almost impossible. So I’m having to resort to a bad review which is something I don’t like to do.
July 2, 2025
Unprompted review
Reply from DPD UK
Thank you for bringing this to our attention. We are sorry you have not received an acceptable service from us. We can see that you have been in contact with us for a resolution. Please note that this has been fed back to the depot
DPD UK