Fake Skincare EVERYWHERE!
Be doubly careful if you're buying luxury skincare! I have been scammed twice by sellers claiming product authenticity when they are both clearly fakes. One was packed in fake packaging, the other was refilled by another product! Customer service is abysmal. They will not respond unless a public review is posted.
June 29, 2025
Unprompted review
Reply from OnBuy.com
Wendy G,
We appreciate you bringing this to our attention. We're very sorry to hear about your experience with potentially inauthentic products and poor customer service. We're taking this seriously and I have requested further information from you through Trustpilot to allow me to locate your order and investigate urgently.
Have a great day!
OnBuy Trustpilot Team