* Reputable
To anyone considering Bio Preventative:
I was referred by a physician friend who trusts this company for its strong reputation. While I was originally told the shipping turnaround would be 5 business days, due to high demand (as of 7/25), my order arrived in about two weeks. After 10 days, I reached out and was informed the current estimated timeframe is 7–12 business days.
I expressed my concerns publicly and was promptly contacted by a kind and professional representative. I truly appreciate the company’s accountability and feel their responsiveness reflects real integrity.
Reply from biopreventative
Hello Tristy! We sincerely apologize for any inconvenience this has caused you. We’ve contacted the pharmacy and due to a recent influx of orders, their processing times have been extended. Please rest assured that we are actively coordinating with the pharmacy to receive timely updates.
Your satisfaction is very important to us, and we’re committed to ensuring you receive the care and service you deserve. One of our Patient Care Coordinators will be reaching out to you as soon as the shipping information becomes available.
Thank you for your patience and understanding.