Review of Yodel by InPost


Rated 1 out of 5 stars

Driver did not knock and I was home at…

Driver did not knock and I was home at the time , parcel was left on my patio outside my front door for everyone to see and potentially take.
It has happened before unfortunately and there are a few hidden places they could have left it had I not been home but I was so a knock would be great .

June 30, 2025

Reply from Yodel by InPost

Hi Ashley,

I’m really sorry to hear this—it’s incredibly disappointing when a driver doesn’t make the simple effort to knock, especially when you’re home and the parcel ends up left in plain sight. You’ve clearly pointed out that there were safer, more discreet options available, and it’s frustrating that they weren’t used. You shouldn’t have to worry about your delivery being visible and vulnerable.I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.