On the 13th an examiner reviewand…
On the 13th an examiner reviewed and approved the claim, I was not asked to provide anything more. I just called on 27 June since I haven’t gotten paid. Now someone wants Medicare info-which everyone knows doesn’t cover overseas and was not provided for the first claim which was the same except for the amount. I don’t understand why this is a problem but I know I will look for another provider. Way too many calls and emails for something so simple
Reply from Allianz Partners USA
Dear Valued Customer,
We're sorry to hear about the issues you're experiencing with your claim. We understand your frustration with the additional information request and the multiple contacts required. We'll look into the claim's handling to see how we can improve. The payment will be first be attempted to be sent via Direct Deposit and should arrive in 6-8 business days. If you have additional questions, please email help.team@allianzassistance.com.
Sincerely,
Kris, Social Care USA