Was a customer from the early days
Was a customer from the early days, then unceremoniously dumped by them as they could no longer provide the service. I do NOT live in Central London as other reviewers do.
I suspect this is due to them freeing up their operations for their deal with Morrisons. Us poor loyal customers can go jump apparently.
Shan't be using Morrisons Pharmacy.
Reply from Phlo
Hello,
Thank you for your feedback. We fully appreciate the closure of some of our NHS services may be disappointing. As mentioned in our communications via email, this was because of pharmacy site closures in London and a significant reduction in our overall dispensing capacity as a result. This wasn’t a decision we took lightly, but ultimately, we need to prioritise patient safety first and foremost.
We thank you for trusting us with your medication needs during your time as a Phlo NHS patient and we apologise for any inconvenience this has caused you.