Absolutely rude and unhelpful - charges are ridiculous. Cover for 'every illness is rubbish. Unclear on what basis Which has rated this company highly. Certainly makes me wonder if Which has been paid off.....one major illness....£4500. Insurance companies like Zurich are robbing people when travelling. Repatriation is £1400 and hospital charges (unless in the US) are nowhere near £3000 plus . Makes sure to do price things separately as these insurance companies are crooks.